Trouble connecting with AAm

[Scruffydog777]

A few days ago, I wasn't able to connect to this site. I got a couple of e-mails from other members who had the same problem so I new the server was down. It happens every once in a while, but since then, for me, it went down a few more times, but I wasn't getting e-mails from anyone else and after I sent a few e-mails of my own, I found out the problem was on my end.

It was off and on too. Sometimes I could connect, sometimes not with the latter being the case most of the time.

The funny part was, I have about 30 other sites in my favorite's folder. Anyone I clicked on would connect almost instantaneously.

I went to Comcast's self trouble shooter. It detected a problem with the Gateway and reset it. That didn't do any good. I rebooted everything including modem.......no help. I chatted with a couple with Comcast, who only know how to follow a flow chart....no help. I cleared out my temporary internet files. I tried Internet Explorer instead of Chrome. I had a wifi connection to my modem. I switched to an ethernet connection. I tried using my laptop in the same way and got the same results. I also did virus and malware scans.

I thought I had the problem fixed last night and was able to connect, but after connecting in the morning, later on I had the same problem.

So after calling Comcast back and talking to a real techy type, they said they detected a degradation in the service and they are sending someone out tomorrow.

I'll be asking him why it only affects this one site.

By the way, I'm connecting now through my laptop, using my Verizon phone as a hotspot.